App Order Gap Analysis
App Order Gap Analysis (OGA) is a critical Key Performance Indicator (KPI) used to understand the frequency of orders placed by customers on an ecommerce platform, specifically within an app interface.
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Average Abandonment Order Value in App
The Average Abandonment Order Value (AAOV) in App is a pivotal key performance indicator (KPI) that helps ecommerce businesses grasp the financial implications of abandoned carts within their mobile applications.
Abandoned Orders on Website
Abandoned Orders on a website refers to the phenomenon where potential customers add items to their online shopping cart but fail to complete the transaction.
LTV x Days
LTV x Days is a nuanced adaptation of the traditional Lifetime Value (LTV) metric. It's an integral revenue metric for ecommerce businesses that aims to determine the profit generated from a customer relationship over a specific period of time.
Taxes
Taxes are an integral part of revenue metrics. They play a critical role in the financial blueprint of an e-commerce business.
Markup
Markup is a critical Key Performance Indicator (KPI) in the e-commerce and retail industries. It provides a clear understanding of the relationship between the selling price of a product and its cost, allowing companies to determine their profit on each item sold.
Payments Fees
Payment fees are an integral part of revenue metrics, often overshadowed by more dominant metrics such as gross revenue or net profit.
Shipping Fees
Shipping Fees, often overlooked, are an essential revenue metric for ecommerce businesses. This metric gauges the expense associated with delivering a package from the shipping carrier to the end consumer.
Time to Payback CAC
Time to Payback CAC is a critical Key Performance Indicator (KPI) for companies, especially those in the SaaS and e-commerce industries.
Time to Value
Time to Value (TTV) is a critical Key Performance Indicator (KPI) for companies, especially in the Software as a Service (SaaS) industry.
Sales Efficiency
Sales efficiency is a key performance indicator (KPI) that provides insight into how efficiently a company is generating new recurring revenue in relation to its sales and marketing expenses.
Active Users
Active Users is a fundamental Key Performance Indicator (KPI) that measures the engagement and retention of users on a digital platform, whether it is an ecommerce website, mobile app, or SaaS product.
Net Promoter Score
The Net Promoter Score (NPS) is a key performance indicator (KPI) used around the world to measure customer loyalty and the likelihood that customers will recommend a brand or product to others.
Customer Satisfaction score
Customer Satisfaction, commonly abbreviated as CSAT, is an important Key Performance Indicator (KPI) for organizations seeking to measure the satisfaction of their clientele.
Feature Adoption Rate
Feature Adoption Rate (FAR) is a key performance indicator (KPI) that measures the percentage of users who begin using a new feature within a software or digital product.
Carrying Cost of Inventory
Carrying Cost of Inventory is a key performance indicator (KPI) that encompasses the costs associated with storing, insuring, and maintaining inventory over a given period of time.
Retargeting Conversion Rate
Retargeting conversion rate is a key performance indicator (KPI) that reveals the effectiveness of retargeting campaigns in bringing users back to an ecommerce platform and driving them to take a desired action.
Backorder Rate
The Backorder Rate is a vital key performance indicator (KPI) for ecommerce businesses, especially those that rely heavily on maintaining optimal inventory levels.
Order Cycle Time
Order Cycle Time is a fundamental key performance indicator (KPI) under the umbrella of inventory metrics. It serves to measure the time taken from when an order is received to when it’s dispatched for shipping.
Website Conversion Rate
Website Conversion Rate (WCR) is a fundamental key performance indicator (KPI) that evaluates the efficacy of an ecommerce platform in converting visitors into paying customers.
Website Order Gap Analysis
Website Order Gap Analysis (OGA) is a key performance indicator (KPI) that measures the average time it takes for repeat customers to place a consecutive order on an ecommerce website.