Fill Rate
Fill Rate is a significant Key Performance Indicator (KPI) in e-commerce that measures a company's efficiency in fulfilling customer orders without out-of-stocks or backorders.
Medium priority
Marketing Cost Percentage
Marketing Cost Percentage (MCP) is a critical metric that measures the percentage of revenue spent on marketing efforts. This metric is essential for eCommerce companies to measure the efficiency and impact of their marketing investments.
Payment Gateway Response Time
Payment Gateway Response Time is a critical Key Performance Indicator (KPI) in the e-commerce industry. It measures the time it takes for an e-commerce platform to receive a response from a payment gateway after a payment request has been initiated.
Conversion from (n) to (m) Order
(n) to (m) order conversion is a nuanced Key Performance Indicator (KPI) that measures the likelihood of customers converting from their nth order to their mth order.
Conversion from 2nd to 3rd Order
Second to Third Order Conversion is a key metric that tracks the percentage of customers who place a third order after placing two orders.
Conversion from 1st to 2nd Order
Conversion from 1st to 2nd order is a critical KPI in the e-commerce industry, gauging the efficacy of a business in turning new customers into repeat buyers.
New customers from Direct traffic
Measuring new customers from direct traffic is a critical Key Performance Indicator (KPI) for ecommerce businesses. Direct traffic, which includes visitors who arrive at your site without a referring site or through the use of a bookmark, indicates an immediate intent to interact with your brand.
New customers from Referral links
New Customers from Referral Links is a key KPI for ecommerce businesses that tracks the influx of new customers introduced to the platform through referral programs or affiliate links.
New Customers from Organic Traffic
The New Customers from Organic Traffic metric serves as a critical KPI for assessing the effectiveness of an ecommerce company's organic acquisition efforts.
New Customers from Social Media
New Customers from Social Media is a key performance indicator (KPI) that measures the effectiveness of social media marketing efforts in attracting new buyers to an ecommerce platform.
New Customers from Paid Ads
The New Customers from Paid Ads metric serves as a key performance indicator (KPI) for understanding the effectiveness of paid advertising campaigns in driving customer acquisition.
RFM: Number of “Customers At Risk”
A critical segment identified through RFM analysis is the "at risk" customer. These are customers who used to buy frequently and spend generously, but have not purchased recently.
RFM: Number of “Champions”
"Champions are high-value customers identified through Recency, Frequency, Monetary (RFM) analysis, a customer segmentation technique used by e-commerce companies.
RFM: Number of “Can’t Lose Them” customers
Among the various customer segments identified through RFM analysis, the "Can't Lose Them" category is particularly critical.
New customers that bought on First Visit
New customers that bought on the first visit is a key performance indicator (KPI) that focuses on the buying behavior of first time visitors to an ecommerce platform.
Early Repeat Rate
Early Repeat Rate (ERR) is a powerful Customer Relationship Management (CRM) metric that is critical for e-commerce businesses that want to measure customer loyalty and satisfaction within a specific timeframe.
Share of Neutral Reviews
Understanding and optimizing every facet of customer feedback is critical. The share of neutral reviews is a nuanced yet powerful key performance indicator (KPI) that helps businesses scrutinize the neutral customer feedback they receive.
Share of Negative Reviews
Share of Negative Reviews is a key performance indicator (KPI) that plays a significant role in determining a product's overall online reputation and success within an e-commerce platform.
Total Items (SKU)
Total Items (SKU), also known as Stock Keeping Units, is a critical Key Performance Indicator (KPI) that holds immense value in the e-commerce landscape.
Share of Active Items
Share of Active Items (SAI) is a key performance indicator (KPI) in e-commerce that allows companies to evaluate the effectiveness and appeal of their product assortment.
Total Active Items
Total Active Items (TAI) is a key performance indicator (KPI) in e-commerce that sheds light on the variety and vibrancy of product offerings that entice customers to purchase.