Fill Rate
Fill Rate is a significant Key Performance Indicator (KPI) in e-commerce that measures a company's efficiency in fulfilling customer orders without out-of-stocks or backorders.
Order management
AllCustomer Acquisition and RetentionCustomer SatisfactionFinancial PerformanceInventory and FulfillmentMarketing and AdvertisingOrder managementPricing and discountingProduct performanceSales Performance
Cancelled orders
Understanding the complexities of order management is critical. At the heart of this is the Cancelled Orders Key Performance Indicator (KPI). This metric provides valuable insight into the number of orders that are canceled before they are fulfilled, revealing potential inefficiencies or bottlenecks in the buying process.
Cancelled revenue
Canceled revenue is a critical key performance indicator (KPI) in the ecommerce industry, providing insight into revenue lost due to order cancellations. Understanding this KPI helps businesses gauge the health of their sales processes and customer satisfaction, and provides insight into areas that need improvement.
Abandoned Orders on Website
Abandoned Orders on a website refers to the phenomenon where potential customers add items to their online shopping cart but fail to complete the transaction.
Abandoned Orders in App
In the fast-paced world of e-commerce, the abandoned orders in app metric has emerged as a critical key performance Indicator (KPI) for businesses, especially within apps.
Order Cycle Time
Order Cycle Time is a fundamental key performance indicator (KPI) under the umbrella of inventory metrics. It serves to measure the time taken from when an order is received to when it’s dispatched for shipping.