Share of Positive Reviews
Share of Positive Reviews (SPR) is a key performance indicator (KPI) in the e-commerce space. It measures the proportion of positive reviews relative to the total number of reviews a product accumulates.
Product performance
AllCustomer Acquisition and RetentionCustomer SatisfactionFinancial PerformanceInventory and FulfillmentMarketing and AdvertisingOrder managementPricing and discountingProduct performanceSales Performance
Share of Neutral Reviews
Understanding and optimizing every facet of customer feedback is critical. The share of neutral reviews is a nuanced yet powerful key performance indicator (KPI) that helps businesses scrutinize the neutral customer feedback they receive.
Share of Negative Reviews
Share of Negative Reviews is a key performance indicator (KPI) that plays a significant role in determining a product's overall online reputation and success within an e-commerce platform.
Total Reviews
Total Reviews is a critical key performance indicator (KPI) in e-commerce, representing the total number of reviews customers have left for products on a platform.
Total Items (SKU)
Total Items (SKU), also known as Stock Keeping Units, is a critical Key Performance Indicator (KPI) that holds immense value in the e-commerce landscape.
Share of Active Items
Share of Active Items (SAI) is a key performance indicator (KPI) in e-commerce that allows companies to evaluate the effectiveness and appeal of their product assortment.
Total Active Items
Total Active Items (TAI) is a key performance indicator (KPI) in e-commerce that sheds light on the variety and vibrancy of product offerings that entice customers to purchase.
Share of Items Out of Stock
Share of Items Out of Stock is an important product metric for e-commerce businesses. It represents the percentage of products that were unavailable for purchase because they were out of stock, relative to the total number of products listed on the site.
Share of C-Category Items
Share of C-Category Items (SCI) is an insightful key performance indicator (KPI) in e-commerce that relates to ABC analysis. It focuses on understanding the proportion of products that contribute to the bottom 5% of total revenue.
Share of B-category Items
Understanding product performance and its distribution can have a significant impact on inventory management, marketing strategies, and purchasing decisions. One such critical metric is the Share of B-Category Items.
Share of A-category Items
The Share of A-Category Items is a critical Key Performance Indicator (KPI) for e-commerce businesses that focuses on segmenting the product assortment based on revenue generation.
Share of Items (SKU) without Reviews
The Share of Items (SKUs) Without Reviews is a critical Key Performance Indicator (KPI) for ecommerce businesses looking to assess the extent of their product assortment that lacks consumer feedback.
Share of customers with reviews
Share of Customers with Reviews is a critical key performance indicator (KPI) that measures the percentage of customers who have written at least one review as a percentage of the total customer base.
Number of Units Sold
The number of units sold is a fundamental key performance indicator (KPI) in e-commerce, representing the total number of individual items or products sold in a given period of time.
Product Exclusively Ordered Alone
Product Exclusively Ordered Alone is a specific key performance indicator (KPI) in e-commerce that focuses on products that are typically ordered without accompanying items.
Reviews per Customer
Customer reviews are a digital form of word-of-mouth and often influence purchase decisions. Reviews per customer provides insight into customer engagement, loyalty, and product satisfaction.
Number of Positive Reviews
Reviews play a key role in influencing consumer purchasing decisions. The number of positive reviews is a critical key performance indicator (KPI) that provides insight into customer satisfaction and product quality.
Number of Neutral Reviews
The number of neutral reviews stands out as a key performance indicator (KPI) that captures the middle ground of customer sentiment. While neutral reviews may not have the same immediate appeal as glowing feedback, they serve as a valuable checkpoint in understanding the customer experience.
Number of Negative Reviews
In the wide world of e-commerce, customer reviews play a crucial role in shaping the perception of a product. Among these, the number of negative reviews is a critical metric that directly influences potential buyers.
Item Penetration to Customers
Item Penetration to Customers is a critical Key Performance Indicator (KPI) for businesses, especially those in the retail and e-commerce sectors. It measures the popularity and acceptance of a particular product across the entire customer base.
Item Penetration to Orders
Item Penetration to Orders is a critical Key Performance Indicator (KPI) that helps e-commerce businesses understand how often a specific product is included in orders placed by customers.