Stockout Rate
Stockout rate is a critical key performance indicator (KPI) for e-commerce businesses, measuring the frequency or percentage at which products are not available when customers request them.
High priority
Return on Assets
Return on assets (ROA) is an important financial measure in e-commerce that provides insight into a company's efficiency in managing its assets to generate profits. It's a measure of profitability relative to a company's total assets.
Cost Per Acquisition
Cost Per Acquisition (CPA) is a critical financial metric in e-commerce analysis. It provides an understanding of the total cost of acquiring a single paying customer, taking into account different campaigns or channel levels.
Checkout Abandonment Rate in App
Checkout Abandonment Rate in app is a critical metric for e-commerce businesses. It indicates the percentage of users who add items to their shopping cart within a mobile application but do not complete the purchase.
Checkout Abandonment Rate on Website
The Checkout Abandonment Rate on Website is a critical key performance indicator (KPI) in eCommerce analytics that shows the percentage of shoppers who add items to their cart but do not complete the purchase.
Failed Transaction Rate
The Failed Transaction Rate (FTR) is a critical e-commerce metric that provides insight into the percentage of transactions that don't successfully complete.
Average Transaction Value
Average Transaction Value (ATV) is a key performance indicator (KPI) in e-commerce. It represents the average value of each transaction processed by a merchant within a given time period.
Repeat Customer Rate
Repeat Customer Rate (RCR) is an important Key Performance Indicator (KPI) for e-commerce companies. It measures the percentage of customers who return to make additional purchases within a given time frame.
Customer feedback
Customer feedback is an essential Key Performance Indicator (KPI) for e-commerce companies, providing invaluable insight into customers' experiences with products or services.
Purchase Frequency
Purchase Frequency (PF) is a key performance indicator (KPI) in e-commerce that is essential for understanding customer behavior and loyalty.
Revenue Per Visitor
Revenue per visitor (RPV) is a key performance indicator (KPI) for e-commerce platforms, serving as a barometer of the financial effectiveness of site traffic.
Total Customers
The Total Customers KPI is a fundamental metric for any ecommerce business, reflecting the total number of unique customers who have made at least one purchase.
Orders per Customer
Orders per customer is an insightful key performance indicator (KPI) that is critical to analyzing customer retention and loyalty within an ecommerce business.
Average Profit per Customer
Average profit per customer (APC) is a critical key performance indicator (KPI) for ecommerce businesses. This metric measures the profit that each active customer contributes to a business over a period of time.
Customer Lifetime Duration
Customer Lifetime Duration (CLD) is a key performance indicator (KPI) that measures the longevity of a customer's relationship with an ecommerce business.
Average Sales per Customer
Average Sales per Customer (ASC) is a critical Key Performance Indicator (KPI) for gauging the health of an e-commerce business. It measures the average revenue generated from each customer and provides insight into customer behavior, product appeal, and overall business performance.
Average Orders per Month per Customer
Average Orders per Month per Customer is a critical Key Performance Indicator (KPI) that provides insight into the buying frequency of customers on an ecommerce platform.
Customer base Growth rate
Customer base growth rate is a critical key performance indicator (KPI) for ecommerce businesses, providing valuable insight into market traction and customer acquisition effectiveness over a given period of time.
New Customers
New customer acquisition is a critical Key Performance Indicator (KPI) that breathes freshness and vitality into a business. A clear reflection of a brand's attractiveness, marketing effectiveness, and competitive position, the "new customers" metric represents the number of customers who have initiated their purchase journey with the brand within a given time period.
New & Repeat Customers Ratio
The New & Repeat Customer Ratio is a powerful Customer Relationship Management (CRM) metric that enables companies to measure the balance between attracting new customers and retaining existing ones.
Repeat Customers
Customer Relationship Management (CRM) metrics play a critical role in deciphering customer behavior and refining business strategies in the e-commerce space. One of the key CRM metrics that underscores the health of customer relationships and loyalty is the number of repeat customers.