Medium priority

Share of Items Out of Stock

Share of Items Out of Stock is an important product metric for e-commerce businesses. It represents the percentage of products that were unavailable for purchase because they were out of stock, relative to the total number of products listed on the site.

Number of Neutral Reviews

The number of neutral reviews stands out as a key performance indicator (KPI) that captures the middle ground of customer sentiment. While neutral reviews may not have the same immediate appeal as glowing feedback, they serve as a valuable checkpoint in understanding the customer experience.

Average Item (SKU) Rating

The Average SKU Rating is a key performance indicator (KPI) that measures overall customer satisfaction with specific products in an ecommerce catalog. It's calculated based on the aggregate ratings provided by customers after they've made a purchase.

Average Price Per Unit

The average price per unit, when discounts and promo codes are taken into account, is an important key performance indicator (KPI) for e-commerce businesses. This metric reveals the actual selling price of products and takes into account the various promotions or discounts that may have been applied.

Average Items Per Order

Average Items Per Order (AIPO) is a valuable key performance indicator (KPI) that reveals the composition of orders in terms of the quantity of goods within them. By understanding the AIPO, companies can gauge how many items, on average, customers add to their shopping carts during a single shopping session.

Blended CAC

Blended Customer Acquisition Cost (Blended CAC) is a key performance indicator (KPI) that provides eCommerce businesses with insight into the average cost to acquire a customer, regardless of the channel used.

Custom Costs

Custom Cost (CC) is a Key Performance Indicator (KPI) that helps e-commerce companies understand the total costs associated with customization, modification, or tailored services provided to their customers.